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How Do I Say

Many people find it difficult to describe on their resume the qualifications they can offer an employer. Below you will find examples of ways to reframe your various work experiences under the Experience section of your resume using terminology employers like to see! You do not need to include all of these statements on your resume. Instead, choose three or four statements that come closest to describing your actual work experience for a given job.
NOTE! While the examples are in past tense, remember to use present tense for current employment. 

Cashier

Worked in Restaurant

  • Provided quality customer service.
  • Maintained and managed store inventory.
  • Initiated sales and ensured customer satisfaction.
  • Performed cash management duties and processed 
    sales transactions.
  • Demonstrated effective conflict resolution skills with 
    customers.
  • Managed cash transactions.
  • Maintained positive customer relations.
  • Prepared quality food following detailed guidelines.
  • Courteously served quality food to customers.
  • Ensured clean atmosphere for customers.
  • Worked collaboratively as a team member in a fast-paced environment.

Student Assistant

Babysitter

  • Provided office administrative assistance to 
    support staff.
  • Maintained an efficient filing system for office.
  • Assisted faculty with classroom preparation activities.
  • Responsible for relaying important messages accurately to supervisor.
  • Effectively interacted with faculty, staff, and students on a daily basis.
  • Planned and prepared nutritious meals for children.
  • Provided safe environment for children.
  • Developed and maintained client base through marketing techniques.
  • Collected fees for services provided.
  • Maintained accurate accounts for all clients.

Sold Merchandise

Lawn Care Maintenance

  • Initiated sales and ensured customer satisfaction.
  • Responsible for closing of sales.
  • Effectively maintained store displays.
  • Interacted with customers on a daily basis and provided quality customer service.
  • Marketed product lines to customers.
  • Performed sales transactions and maintained customer accounts.
  • Performed residential and commercial jobs to customer specifications.
  • Established and maintained customer base.
  • Supervised and trained lawn care assistants.
  • Maintained lawn care equipment.

Construction

Secretary

  • Demonstrated knowledge of materials, methods, and tools involved in construction projects.
  • Studied specifications in building plans to prepare project layout and determine dimensions and materials required.
  • Selected appropriate equipment needed for each construction job.
  • Followed established safety rules and regulations to maintain a safe working environment.
  • Performed office administrative duties for professional staff.
  • Maintained an efficient filing system for office.
  • Demonstrated excellent telephone and business communication skills.
  • Assisted supervisor with various office projects.
  • Performed office computer applications daily.

Cashier

Worked in Restaurant

  • Provided quality customer service.
  • Maintained and managed store inventory.
  • Initiated sales and ensured customer satisfaction.
  • Performed cash management duties and processed 
    sales transactions.
  • Demonstrated effective conflict resolution skills with 
    customers.
  • Managed cash transactions.
  • Maintained positive customer relations.
  • Prepared quality food following detailed guidelines.
  • Courteously served quality food to customers.
  • Ensured clean atmosphere for customers.
  • Worked collaboratively as a team member in a fast-paced environment.

Student Assistant

Babysitter

  • Provided office administrative assistance to 
    support staff.
  • Maintained an efficient filing system for office.
  • Assisted faculty with classroom preparation activities.
  • Responsible for relaying important messages accurately to supervisor.
  • Effectively interacted with faculty, staff, and students on a daily basis.
  • Planned and prepared nutritious meals for children.
  • Provided safe environment for children.
  • Developed and maintained client base through marketing techniques.
  • Collected fees for services provided.
  • Maintained accurate accounts for all clients.

Sold Merchandise

Lawn Care Maintenance

  • Initiated sales and ensured customer satisfaction.
  • Responsible for closing of sales.
  • Effectively maintained store displays.
  • Interacted with customers on a daily basis and provided quality customer service.
  • Marketed product lines to customers.
  • Performed sales transactions and maintained customer accounts.
  • Performed residential and commercial jobs to customer specifications.
  • Established and maintained customer base.
  • Supervised and trained lawn care assistants.
  • Maintained lawn care equipment.

Construction

Secretary

  • Demonstrated knowledge of materials, methods, and tools involved in construction projects.
  • Studied specifications in building plans to prepare project layout and determine dimensions and materials required.
  • Selected appropriate equipment needed for each construction job.
  • Followed established safety rules and regulations to maintain a safe working environment.
  • Performed office administrative duties for professional staff.
  • Maintained an efficient filing system for office.
  • Demonstrated excellent telephone and business communication skills.
  • Assisted supervisor with various office projects.
  • Performed office computer applications daily.