Contact
BRCC eLearning
elearning@bears.mybrcc.edu
201 Community College Drive
Baton Rouge, Louisiana 70806
Ph: 1-866-217-9823
How do I apply for admission to BRCC?
Visit the home page of BRCC and click on the apply button along the top of the page. Applying for admission and registering for and completing
courses is the same process whether you are taking eLearning or onsite courses.
How do I register for eLearning classes once I am enrolled?
Complete instructions are listed here..
Can I speak to someone about advising?
Absolutely, you can schedule a meeting with an advising expert. (advisingservices@mybrcc.edu).
Is taking a course through eLearning easier?
eLearning courses should not be considered easier and require students to be self-disciplined
in their work.
Will my eLearning courses transfer to other colleges and universities?
Yes, in almost all cases, the eLearning courses you complete and pass at BRCC will
transfer to other colleges and universities. BRCC is a SACS COC accredited college. In addition, we have transfer agreements with a number of Louisiana
schools like LSU, Franciscan University, Southeastern Louisiana University and Southern
University among others.
What is an online course (WEB)?
A course identified in the schedule as WEB meets 100 percent online using the Canvas
LMS (learning management system). There are two types of online courses. A synchronous
course is live, meaning you will be required to meet with your instructor and other
students at a specific time and day using Zoom, Teams, or another virtual meeting
software. An asynchronous course will provide recorded lectures and learning experiences
that you will need to review using Canvas. You will not have a meeting time for an
asynchronous course. All of the course meetings will be recorded and available for
you to review. All of your assignments and testing will be done using the Canvas LMS
for both types of online classes.
What is a hybrid course?
A hybrid course will meet online and onsite. Typically you will have class onsite
(at either the Mid City Campus or one of our instructional sites) at least a few times
during the semester. The rest of the time the course will "meet" virtually using the
Canvas LMS.
What is a hyflex course?
A hyflex course is offered in both an onsite and online modality. That allows the
student to decide how they will participate in their learning throughout the semester.
Your instructor may have specific procedures related to how you report your attendance
choice and that should be shared with you during the first week of class and/or on
the syllabus.
When am I able to log into my Canvas account and look at my course information?
You are able to log in on the first day of the semester. You should check your Canvas
account daily for updates related to all of your courses. Please make sure you are
logging into the BRCC Canvas site. Many students who were enrolled at other LCTCS schools have saved the login
and experience issues because of that. The problem is usually resolved by checking
to make sure you are logging in to the BRCC Canvas site.
Do you have any information about how to use Canvas?
Yes, we have two short videos that will provide a great foundation for you to get
started. Canvas has a number of helpful videos. If you are looking for something specifically about BRCC you may download information here.. This link will take you to Canvas. Use your LOLA login and password to watch the
video.
I want to send my instructor an email. Where can I find her/his email address?
If you are trying to send your instructor an email before the semester has started,
you can search for your instructor on the BRCC Directory page. If you are trying to send your instructor an email once the semester has started,
you can use the email feature on Canvas.
I am having problems related to Canvas. Where do I go for help?
You have two basic options. The first is by using the Help feature on Canvas. The
Help button in located on the far left of your Canvas screen. The Help feature is
monitored 24/7 and provides live chat, phone or email options. The second option is
to contact the BRCC IT Help Desk. We also recommend reaching out to fellow classmate for assistance. If you are having
problems, please be sure to notify your instructor as soon as possible.
Do I need to provide immunization records as a fully online student?
No, but you must complete and submit a Waiver of Vaccination and Release from Responsibility
form.
How can I order my textbooks online?
The BRCC Bookstore is a great place to start. Once there:
Click Order Textbook in the Textbook pull down menu
Once there, you can search by book title, semester, department and course-section
instructor
Once you find your book, you can select it and checkout
Is there a way to talk with someone about issues I am experiencing in eLearning courses?
If the issue is related to coursework, the first contact should be an email to your
instructor. If you do not receive a satisfactory timely response, the second option
is to contact the department chair. You can also use the BRCC Cares option to submit a problem. That submission will go to the Dean of Students Office and be handled on your behalf.
Where can I find information about proctoring for tests?
BRCC provides free proctoring services using Proctorio, an online software. You will
need to use Google Chrome to run Proctorio and install the Proctorio extension. You
can find information on how to do this here (https://proctorio.com/support).
What if I don't have a computer, laptop, or tablet?
It is a general assumption that you have one of those devices in order to take an
eLearning course. BRCC is committed to digital inclusion and may be able to help.
Please notify your instructor immediately if you do not have access to technology
(i.e. a desktop, laptop, or tablet computer) and/or WiFi.
Can I get a tutor to help me online?
Yes, the Digital Learning and Academic Support Center offers online tutoring free to all students in a number of ways.
I don't have a reliable WiFi and sometimes it goes offline. Can you help?
Yes, there are a number of free WiFi hotspots in and around the Capital City Region. You can also contact the IT helpdesk@mybrcc.edu.
Are there other resources for assistance?
We invite you to visit the Virtual Student Center on the BRCC Canvas website to explore all of the options. To access this site, log into your Canvas
account (using your LoLa login information) and select the Virtual Student Center
from among your courses. If you are in need of technology hardware, please inform
your instructor on the first day of the semester.
I just added my class but it is not showing up when I log into Canvas. What is wrong?
Once you have registered for a class, there is about a 15 minute processing time.
Remember to refresh your Canvas page and your new class should appear. You can also
look in Future Courses and if you see you course but cannot access, send an email
to your instructor.
Are there any special procedures for an eLearning student?
Yes, you should take a look at the BRCC eLearning Honor Code which you will also receive
from your instructor. In addition, pay attention to the special instructions listed
in each of your course's syllabi and to netiquette expectations from your instructor.
Are there opportunities for me to connect with other BRCC eLearning students?
Yes, you can send an email (elearning@bears.mybrcc.edu)requesting that you be added to the Digital Learning Communities. These groups meet
periodically online to discuss college life in the virtual world.
Are there resources to help me with my mental health?
Yes, BRCC has on staff professional counselors that provide free psychological support
to students. You can view more information, including how to set an appointment with
Counseling Services.
Do I have access to any software like Microsoft Word or Excel?
Yes, you are able to download the Microsoft Office suite including Word, PowerPoint,
and Excel free of charge once you are enrolled at BRCC. You should contact thehelpdesk@mybrcc.edu for assistance with that service. If you have never used those products or would
like to have a refresher session, send us an email (elearning@bears.mybrcc.edu).
How does BRCC monitor student satisfaction with their eLearning experience?
You will be asked to complete a student assessment at the end of each semester for
each course. It is important that you complete this to share your experience. BRCC
values that feedback and uses it to make future plans.
I am looking for a specific course. What do I do?
Your first stop is the BRCC Course Schedule. If you cannot find your course listed there, send us an email (elearning@bears.mybrcc.edu).