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Bursar's Office Frequently asked Questions and Answers

   

  • Cash
  • Check
  • Money Order

  • Payment plans are offered during our Spring and Fall semesters
  • Plan opens on July 1st, each fall semester and December 1st, each Spring semester.

Follow the below steps to sign up for a payment through your LOLA account:

  • Log in to LOLA
  • Click on Student
  • Locate My Account (Baton Rouge Community College)
  • Click on Payment/Payment Plan Processing
  • You will be directed to CashNet-SmartPay (TRANSACT)

  • Payment plans are offered during our Spring and Fall semesters
  • Plan opens on July 1st, each fall semester and December 1st, each Spring semester.
  • The student must have a checking/savings account or credit/debit card.
  • To use a debit card, it must have a Visa or MasterCard logo.
  • If a student is already enrolled in the payment plan and they add/drop a class, the payment amount will automatically adjust.
  • What should I do if my checking/savings or credit/debit card is closed or the transaction is declined the day the payment is scheduled to be drafted:
    • The student will need to contact TRANSACT to update their account information.
  • Payments are drafted from accounts on the 1st  each month.

Payments can be made online through your LOLA account with a credit/debit card, or checking/savings account.

Payments should be mailed to the below address:

Baton Rouge Community College
Attn: Bursar’s Office
201 Community College Drive
Baton Rouge, LA 70806

Please contact CashNet support at 1-800-339-831.

Please review the Academic Calendar for any and all updates regarding the payment due dates.

All refunds will be delivered through BankMobile Disbursements. Every newly enrolled student will receive a refund selection kit with a personal code in the mail from BankMobile Disbursements. Students will need to visit RefundSelection.com and select a refund preference. Students may choose from two options:

  • ELECTRONIC DEPOSIT TO ANOTHER ACCOUNT - Money is transferred to another account the same business day BankMobile receives funds from your school. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
  • ELECTRONIC DEPOSIT TO A BANKMOBILE VIBE ACCOUNT - If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.

It is the student’s responsibility to verify that his or her correct address is on file with the college. To learn more about BankMobile Disbursements, students may visit BankMobileDisbursements.com/how-it-works.

Follow these steps:

  • Log in to your LOLA (BRCC’s Online student portal) account
  • Go to STUDENT TAB and then to the ACADEMIC LINKS section, click on SELECT REFUND CHOICE.
  • You will be directed to the BankMobile webpage, follow the instructions to set up how you want your refund delivered.

If the student decides they do not want to use BankMobile to receive their refund, they can come to the Bursar Office and request a check. By doing so, the student must complete the check request form so that BankMobile can be disabled and the student will receive refund checks from BRCC (if refund is due). The check will be mailed to the address on file with BRCC.

Refunds are processed at the end of the drop period. Since registration is ongoing, this is done to prevent money being sent back to a student who may be changing one class for another class.

Please follow the below steps through your LOLA account:

  • Log in to LOLA
  • Click on Student
  • Locate My Account (Baton Rouge Community College)
  • Click on Tax Notification
  • Enter the year (Click submit)

Student refunds, if applicable, will be processed for:

  • Tuition and refundable fees for cancelled classes.
  • Tuition and refundable fees for dropped classes within the published refund period.
  • Unused guaranteed and approved Financial Aid for each term (Pell, loans, scholarships, etc.).

Students are responsible for dropping from unwanted courses by the designated refund drop date to avoid the possibility of owing a balance. For more information regarding withdrawal dates, please visit the Academic Calendar.

  • Dropping: The student will receive 100% if the student drops the class before the first official day of class or during the 100% refund period.
  • Withdrawing: If the student withdraws during the withdrawal period, NO refund is given.
  • If a class is cancelled by BRCC, the student will receive a 100% refund.
  • If the student is reported as a No-Show, the student will receive a 100% refund.